Advance Marine Products

The marine propulsion system on a vessel is the mechanism or system used to generate thrust to move a ship or boat across water, it can be as simple as a diesel engine directly connected to a propeller shaft, which drives the propeller, or more complex systems containing diesel engines powering an electrical generator, supplying electrical power to an electrical motor through a sophisticated control system.

With closely partnership with more than 20 leading manufacturers, together with our self-owned manufacturing base, EMAC highly welcome all business partners to join EMAC from all over the world.We are open to agency cooperation partners, which we able to provides 1-stop solutions for both products that we play roles as exporting agent or OEM, as well as the products that we assembly ourselves, such as generator set and water pump set.

The smooth operation of an order requires the cooperation of multiple departments, including the sales department, merchandising department, customer service department, after-sales department and technical department etc. A complete enterprise management system is needed to connect these departments well. In EMAC enterprise management, we follow the BSIE system, so that the department can run smoothly.

Working as our life time career, not as a business. EMAC never stop our steps of learning and abilities growing, with a well-trained engineering team, together with strong support from our partner’s engineering team, EMAC provides professional installation and commissioning services for our customers and business partners.

EMAC was established in the year of 2010, in the past 12 years, we accumulated more than 8000 customers from all over the world, we have get involved with more than 1000 projects that covered over 100 application fields. And we never changed our group company name, which knowing as EMAC (There are some Chinese companies have many companies name and they changed their company name about every 2-5 years).

From the sales side, EMAC will give customers an appropriate delivery period considering possible epidemic and transportation risks in advance.From the production side, EMAC have a supervising team checks on-site production at business partners factories to make sure that our costumers products meet their requirement and an Inspection are carried on every single product to ensure that it meets technical specifications, quality standard and schedule delivery on time.

We have two branch companies in Singapore, one branch company in Thailand and one joint venture in Thailand till now, together with our sales representatives in UK and Spain.In some countries and regions, which we don’t have local official partner yet, we are building a service network that able to help EMAC to provide local technical services to meet customers requirement.

With over 12 years of experience, EMAC has a experienced logistics service team, which is in charge of all shipping arrangement, documentary, certificates and all other relevant issues.We can professionally handle all the process of sea shipping, railways transportation, truck shipping, air shipping and international express services.

How to manage the packing is really a big issue, which EMAC paid a lot of learning costs on it.
There is a obviously answer, is using plywood packing for all orders, but is it true? Due to the material costs and labor costs raised, the plywood box is not cheap any more, the plywood box for a even 1 CMB volume size costs over 100 US dollars in China now, so plywood box package for all products is not a reasonable solution.

As the system solution provider, EMAC clearly under how important of the technical support is, which drives EMAC to developing our own engineering team for all ranges of products, as well as keep looking for business partners that have engineering abilities in all countries and regions.

As a well-established company, EMAC has been working in the power system supplying industry for over 12 years, with over 10 self-registered brands, have branch office in both Singapore, Thailand and with one joint venture in Thailand together with our business partner.

We accept T/T payment for all countries.
Under T/T terms of payment, 30% down payment is minimum request and only acceptable for standard products. For the customized developed products, 50% down payment is minimum as the risky of cancel order will bring huge losses to us.

After more than 12 years international trading with overseas customers, we have lots of experience about the after-sale service. And we have formed our company own rules and after sale service system for the different products. While for the engine spare parts, we usually replace the goods freely if within warranty, but this less happened for the reason of guaranteed quality. While for the diesel engine, genset and other power pack problem, we have other steps to solve. Following are the steps about our company after sale service procedure for the power pack and engine.

The orders is important for every company. But most of overseas customers are satisfied with our order procedure and service, the main reason is that we have our own order procedures which is done carefully by one term staff EMAC GROUP LTD has its own order procedures as following.

Afer more than 12 years international trading with oversea customers, we have our own standard for the after sale service. It named 123 after sale service standard. The 123 after sale service stands for 1 working day to reply the customer, 2 working days for tasks responsibilities and 3 working days to confirm the final resolution. This service procedure is to remove all customer’s worries about after products and after sale service.

As part of our culture and company strategy, EMAC have a detailed professional training system, with the target of growing together with our business partners all around the world. Our training program including products training, service training, marketing training and management training.

As a group company, EMAC have over 10 subsidiaries and self-owned brands, each subsidiary and brand have its own target market. As a professional one-stop power system integration company, EMAC deeply get involved in Energy (Generator set & Solar-Wind hybrid system), Maritime (Propulsion and Power System), Automotive (Complete Powertrain system and air suspension), Industrial (Engine Power Pack), Railways (Power car and railway components) and Parts (Parts & Services support for all business fields).

EMAC has been in the line of engine products business for more than 12 years, in these years of cooperation with many different oversea customers, we have lots of experience in the order productsion, shipment and so on. From these experience, we have confirmed our own rules and regulations. Till now, we have practised our rules in our orders and all goes smooth. This called TSI quality control system, which stand for Technical, Supervision and Inspection.